Charlton Acorns

The Background

Charlton Acorns Pre-School is an independent pre-school situated in the grounds of Charlton Primary School.

It cares for children from the age of two years until they progress to school. Children at the nursery enjoy using the facilities at Charlton Primary School’s Forest School and make regular visits to the school to make their transition to school seamless.

The Challenge

The team at Charlton Acorns were using a form of nursery management software which was becoming increasingly problematic for them.

Louise Dymock, pre-school manager, said:

“The software we were using had met our needs in the past but more and more we were finding there were glitches with the product that were preventing us from using it to its full potential. When we contacted the software manufacturers we were told these issues would take up to a year to rectify which wasn’t really manageable for us as a business as the flaws were impacting on our efficiency.”

connect childcare nursery management software in red circle

The Solution

Louise began researching different models of nursery management software and looking for recommendations from others within the childcare industry on dedicated Facebook groups. One solution which came highly recommended to her was Connect Childcare Professional. She said:

"I got in touch with Connect Childcare and was delighted with how easy it was to transfer to a new form of nursery management software. We worked with Karen, our dedicated implementation manager, to ensure the transition was seamless and it was really reassuring knowing we could always get in touch with a named contact who knew everything about our account if we had any queries."

iConnect online learning journal in grey circle

The Result

Staff at Charlton Acorns quickly learnt how to use the new Connect Childcare software and have enjoyed being able to do things their old software restricted them from doing.

Louise added:

“Many of the other forms of nursery management software we looked at were aimed at large chains of nurseries and so weren’t really suitable to us. But with Connect, the software is adaptable and fits our needs as a pre-school perfectly. Our staff are finding it much easier to record child and financial data and we are particularly enjoying being able to personalise registers."

"Connect Childcare came highly recommended to us by others in the childcare industry, and we are more than happy to continue recommending them to more nurseries and pre-schools."

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