Job posted on: 11th October 2018

Product Manager

Job Specification

Due to our continued success, we are looking for an experienced Product Manager to work in our Product department, reporting in to the Head of Product

 Essential Requirements/ Experience
  • 3+ years working in an IT software industry
  • Experience in a childcare or educational market would be advantageous
  • Previous work experience as a successful Product Manager is highly desirable
  • Previous experience of techniques and tools for managing software development and releases (e.g. JIRA)
  • Experience and confidence in working within Agile and Scrum development environment
  • Experience of capturing internal and external requirements
  • Ability to validate and prioritise requirements
  • Experience of collaboration with UI/UX teams
  • Experience working with Development and Test teams
  • Strong people skills with ability to influence stakeholders at all levels
  • Excellent written and spoken communication skills
  • Positive ‘Can-do’ Attitude
  • Excellent team worker
  • Proactive problem solver
  • Excellent organisational and time management skills
Role Responsibilities
  • Capture software requirements from internal and external stakeholders
  • Maintain engagement with customers in relation to upcoming products and features
  • Actively engage with all stakeholders to develop effective product visions and high-level roadmaps
  • Work closely with the Sales and Marketing teams in understanding the competitive landscape and key customer priorities
  • Liaise with the Customer Success team to understand and capture customer pain points
  • Validate customer and business requirements in collaboration with the UX/UI team
  • Prioritise feature requests and projects to maintain an agreed backlog of work for the Development team
  • Co-ordinate workshops in collaboration with the Product Owners and UX/UI team so that all relevant stakeholders can discuss and agree scope for products and features
  • Work closely with Product Owners, the Development and Test teams to ensure scope and outcome for all work items is understood for upcoming sprints
  • Act as overall sign off for development work items
  • Assist the UX/UI team in user research and the user testing of wireframes/prototypes
  • Develop and own the release plan for products and features, communicating with all departments to ensure a smooth delivery to customers
  • Develop product collateral for communication internally and externally
  • Work collaboratively with all relevant departments to agree a pricing strategy for all products
  • Work closely with marketing to design and implement product launches, marketing campaigns and activities
  • Work closely with sales to facilitate success of new products and releases
General Duties
  • Arrange meetings, calls and online webinars with customers to discuss ideas and to capture feedback
  • Conduct competitor and market research
  • Capture business requirements for products and features
  • Manage the product priority lists, product visions and roadmaps
  • Communicate upcoming products and features to customers and the business
  • Support the UX/UI team in user research, user testing and design workshops
  • Create and maintain communication channels with all teams across the business
  • Document the scope of project and feature requirements
  • Support the Product Owner so project and feature requirements can be translated into user stories
  • Attend sprint ceremonies when required
  • Review and sign off work items from development
  • Plan the launch of new products and features
  • Free on-site car parking
  • Free on-site gym
  • Social events
  • Company Pension
  • Health Cash Plan

This role is based out of our Burnley head office and will require travel to customer sites. The standard working hours are 9am to 5pm, Monday to Friday and we operate a Flexible Working Policy.

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Job Specification
  • Location Burnley Head Office
  • Experience Required 3+ years experience in Product Management
  • Salary Excellent for the right candidate
  • Holidays 24 days & Bank Holidays